Shipping and Delivery

Within Australia

For orders under AU$100, we charge a flat rate of $10 per order delivery to one single delivery address. Order AU$100 or over, we offer free delivery to one single delivery address. Please note that we cannot deliver to PO Box.

New Zealand

For orders under AU$150, we charge a flat rate of $20 per order delivery to one single delivery address. Order AU$150 or over, we offer free delivery to one single delivery address. Please note that we cannot deliver to PO Box.

Asia

For orders under AU$150, we charge a flat rate of AU$28 per order delivery to one single delivery address. Orders AU$150 or over, we offer free delivery to one single delivery address. International delivery is track able online. Please note that we cannot deliver to PO Box.

Rest of the world except North America

The delivery charge will be subject to weight and size of the parcel, please contact customer service at : cs@halgania.com.au for delivery costs on your purchase. Please note that we cannot deliver to PO Box.

North America

Unfortunately we are not able to deliver products to USA and Canada.

Freight Charge Location Details Delivery Lead time
$10.00 Within Australia Order under $100 5-8 business days
Free Within Australia $100 or over 5-8 business days
$20.00 New Zealand Order under $150 5-8 business days
Free New Zealand $150 or Over 5-8 business days
$28.00 Asia Order under $150 8-14 business days
Free Asia Order $150 or over 8-14 business days
Rest of the world Please contact customer service for more information.

Please note that we cannot deliver to PO Box address and freight charge is per single delivery address only.

Custom and Duties

Please note that the customers are responsible for any custom and duties payable in their destination countries. The full invoice costs are provided for each order.

Delivery lead time

Orders will be processed and dispatched within 3-4 business days in Australia. During peak seasons such as X’mas period, our order processing time may take longer than our normal lead time. Please contact customer service at : cs@halgania.com.au for more information. We would strongly recommend our customers to place their X’mas orders at least 5 weeks before the desirable arrival date of their orders.

Delivery Address

Please make sure the full delivery address is completed online and we cannot deliver to PO boxes. Mexron is not responsible for any failed or returned delivery if the delivery address is incomplete or incorrect.   The customer will have to place order again online with the full and correct delivery address at their own costs.

More information

Please contact our customer service at : cs@halgania.com.au for more information.

Order

We reserve the right to refuse any order and if payment is made, we will refund as soon as possible. All products sold are for personal use or as gifts only and must not be resold in any way. Mexron will not guarantee the authenticity or quality of any products that are not purchased directly from this website or our authorised stockists.

Prices

All prices on the website are in Australian dollars and inclusive of GST.   Prices are subject to change without any notice.

Payment

Full payment must be made before the order is processed. We accept Mastercard and Visa card only. Your credit card information must be the same as your billing name and address for payment.

Return Policy

If you are not entirely happy with the products, we are happy to refund or exchange other products within 28 days after purchase. However we would like to know the reasons why you are not happy with our products so that we can serve you better in the future. If you make an error when ordering online, we are happy to exchange the item you intend to purchase.   The returned item must be unopened and in its original saleable condition. You are responsible for the shipping costs on the return of goods to us and additional postage charges.

If you simply change your mind about the purchase, no refunds will be given.

No return, exchange or refund will be given in relation to products that are not purchased directly from us on this website or our authorised stockists.

All return or refund items must have a Return Authorisation number, please email your details to: return@halgania.com.au

All information on the website is subject to change without notice.

Safety Advice to consumers

  • Please read carefully all the ingredients listed on the products and on the website. If you are allergic to any of the ingredients in the products, please do not purchase. If you are unsure, please consult your doctor before purchase.
  • If you have sensitive skin or are prone to allergies, please speak to your doctor before using any new cosmetics.
  • If you have an allergic reaction to a cosmetic product, stop using the product immediately and seek medical advice.

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